Data privacy statement
Thank you for visiting our website. By accessing our website, you consent to the Data collection and use practices described in this data privacy statement.
Data collection & Use of Personal Data
Subject always to the limitation of the applicable law, including Personal Data Protection Act 2010 Malaysia, every user of Doka’s website who makes his/her information available to Doka agrees to allow Doka to have unrestricted rights to collect, possess and use his/her personal data for the following purposes:
- to manage and maintain your account or contract with Doka;
- to update, consolidate and improve the accuracy of Doka’s records;
- to conduct surveys, questionnaire, and provide the user with information from Doka which Doka is of the opinion may interest the user, where the user have consented to be contacted for such purposes;
- for any other purposes that is required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities; and
- to provide personal support and assistance or to carry out master-data maintenance.
The information made available by the user shall not subject to any confidentiality obligation.
For general web browsing which though no personal data is revealed to Doka, certain technical and statistical information is available to Doka via our internet service provider such as cookies, the user’s IP address, the time, date and duration of the user’s visit (as more particularly described below). If the user provide us with any personal data relating to a third party (e.g. Information of the user’s spouse, children, parents, and/or employees), by submitting such personal data to Doka, the user represents to Doka that the user has obtained the consent of the third party to provide Doka with their personal data for the purposes as listed above.
Use of cookies
When you visit this website, Doka's website creates cookies and information which will be stored on the user's terminal device (PC, tablet, smartphone, etc.) in the form of cookies. Cookies are small files that enable storage of specific device-related information on the user's access device (PC, smartphone, or similar). The purpose of cookies is to make Doka's websites more user friendly and/or to improve the user's experience as users (e.g. by storing login data) when the user re-accesses the same website in future. On the other hand, cookies are also used to collect statistical data related to website use, so that Doka may use and analyse such information for the purpose of necessary improvements.
Most browsers provide an option allowing users to limit or prevent storage of cookies. However, please note that some personalized services on this website may not be available without cookies. The following cookies are used on our website:
Session cookies
Session cookies are stored on the user's terminal device for the duration of the user's visit to the website. The purpose of these cookies is to ensure proper execution of certain applications or functions of the website.
Permanent cookies
These cookies are stored on the user's terminal device for a longer period. They enhance user-friendliness (incl. content display adequate for the location) and are used for website analysis (see "Google Analytics"). In addition, integrated plug-ins utilise cookies to execute their services (AddThis, Facebook). The duration of time to which the permanent cookies are stored on the user's terminal device will depend on your browser settings.
Google Analytics
Doka uses Google Analytics software to analyse its website traffic, and explicitly refers its users to the following Google data privacy statement: "This website uses Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help the website analyse how visitors use the site. The information generated by the cookie about your use of this website will generally be transmitted to, and stored by, Google on a server in the USA. If IP anonymisation ('masking') has been activated on this website, however, and you are located in a member state of the European Union or in another state that is party to the European Economic Area (EEA) Agreement, your IP address will first be abbreviated by Google, the full IP address only being transmitted to a Google server in the USA in exceptional cases before being abbreviated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing the website operator with other services relating to website activity and internet usage. The IP address transmitted from your browser by Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website. Moreover, you can prevent the data which the cookie generates on your use of the website (incl. your IP address) from being acquired and processed by Google, by downloading and installing the Opt-out Browser Add-on from the the following link:
Facebook plug-in
Doka uses plug-ins provided by the social network Facebook. If you do not want Facebook to associate your visit to our website with your Facebook user account, please log out from your Facebook account first. The Facebook plug-ins can be identified by the Facebook logo or the 'Like' button on our web pages. If you visit Facebook from one of our web pages, the plug-in establishes a direct link between your browser and the Facebook server. This tells Facebook that you visited our web page using your IP address. If you click the Facebook 'Like' button while you are logged into your Facebook account, you can link content from our web pages to your Facebook Profile. This allows Facebook to associate your visit to our website with your user account. Please note that as the provider of the web pages, we are not informed about the contents of the data transmitted in this way or about how such data are used by Facebook. Further information on this topic may be found in the Facebook Data Use Policy.
Application:
Facebook visitor action pixels
Provider:
Facebook
Description:
Doka uses “visitor action pixels” from Facebook on these websites. This enables the behaviour of users to be tracked after they have been forwarded to the websites of the provider by clicking on a Facebook advertisement. This process is used to assess the effectiveness of Facebook advertisements for statistical and market research purposes and can help to enhance future promotional measures. The data collected is anonymous for Doka and does not allow for any conclusions to be drawn about the user’s identity. However, the data from Facebook is stored and processed so that it is possible to connect to the relevant user profile and Facebook can use the data for its own advertising purposes in accordance with the Facebook data policy (https://www.facebook.com/about/privacy). The user makes it possible for Facebook and its partners to place advertisements on and outside of Facebook. Cookies can also be placed on the accessing device for these purposes. The following cookies are set on our websites: “_fpb”, “fr”, “tr”. Facebook uses these cookies to display a series of advertising products.
Revoking consent:
Revoking consent at Facebook: https://www.facebook.com/ads/website_custom_audiences/
By clicking on "Marketing" in our cookie settings, you can agree or decline to use this service on our website.
Application:
LinkedIn Insight Tag
Provider:
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Irland ("LinkedIn")
Description:
Doka uses “LinkedIn Insight Tag” from LinkedIn on these websites. The data collected is anonymous for Doka and does not allow for any conclusions to be drawn about the user’s identity. By using the data from the LinkedIn Insight Tag Doka is able to show personalized ads on an anonymous basis. Additionally, Doka receives reports from LinkedIn about the website audience and ad performance. The LinkedIn Insight Tag enables LinkedIn to collect data regarding members’ visits to Doka´s website, including the URL, referrer, IP address, device and browser characteristics (User Agent), and timestamp. LinkedIn uses anonymous data to improve ad relevance and reach members across devices. The IP addresses are truncated or (when used for reaching members across devices) hashed, and members’ direct identifiers are removed within seven days in order to make the data pseudonymous. This remaining pseudonymized data is then deleted within 180 days.
Revoking consent:
LinkedIn members can control the use of their personal data for advertising purposes through their account settings.
By clicking on "Marketing" in our cookie settings, you can agree or decline to use this service on our website.
Application:
Google reCAPTCHA, version 3 (v3)
Provider:
Google Ireland Limited, Google Building Gordon House, Barrow Street, Dublin 4, Ireland
Description:
Doka uses a service called reCAPTCHA v3, provided by Google Ireland Limited, Google Building Gordon House, Barrow Street, Dublin 4, Ireland, on this website to protect against malicious attacks (e.g. DDoS attacks) by non-human visitors (i.e. bots) and to prevent spam. This service checks whether a specific action on the Doka website, such as inputting data into a form, is carried out by a natural person or by an automated computer program (e.g. spam software). The use of reCAPTCHA v3 means your browser will initiate a connection to Google’s servers. Doka wishes to point out that this service may entail the transmission of personal data to Google LLC in the USA and it is not possible to exclude this possibility.
reCAPTCHA v3 is integrated into our website using JavaScript and analyses user behaviour by transmitting data to Google’s servers, such as the user’s IP address, information about their operating system, the referrer URL, cookies including IDE, 1P_JAR, ANID, CONSENT, NID and DV, date and language settings, all JavaScript objects, screen resolution, mouse movements, keystrokes and the duration of the user’s visit to the website. If the user is also logged into a Google user account at the time of their visit to the Doka website, Google may allocate the user’s visit to the Doka website to their user behaviour. In addition, Google may send further cookies to the user’s browser. The above list of browser and user data is by no means exhaustive. Google reCAPTCHA analyses and the entire recognition process takes place completely in the background.
Doka does not gain any precise knowledge of the content of the transmitted data or its use by Google and his no ability to further restrict the transmission of data to Google and its partners. Google may save data as user profiles and use it for the purposes of advertising, market research and/or to display its website in line with users’ needs. This analysis is carried out in particular for the purpose of displaying targeted advertisements (even for users not logged in to a Google account).
Revoking your consent:
By using the Doka website, you give your consent to the automatic collection, processing and use of data by Google. If you do not want Doka to use this service, we recommend contacting Doka using the contact details provided on the respective website. You have the right to object to the creation of user profiles, which could be created if a user is logged in to a Google account. You will need to contact Google to exercise this right.
Doka wishes to indicate that the use of reCAPTCHA v3 is subject to Google’s Privacy Policy (https://policies.google.com/privacy). You can find further information about reCAPTCHA at https://www.google.com/recaptcha.
Application: NeoSpace® Plug-In
Provider: INNEO Solutions GmbH, Rindelbacher Str. 42, 73479 Ellwangen (Jagst), Germany
Description: On our website we use content (3D models, graphics, videos, text) of INNEO Solutions GmbH, Rindelbacher Str. 42, D-73479 Ellwangen (Jagst), Germany. In relation to this use, 3D models and other media files are linked to our website with the software provided by INNEO Solutions GmbH. NeoSpace®, in turn, uses Google Analytics (provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland), which however in this case are linked in such a way that no cookies are created. Data on requests by visitors to the NeoSpace® components are collected, including URL, IP address, device and browser characteristics (user agent) and timestamp. The IP addresses of the users are anonymised and the users’ direct IDs are neither saved nor passed to Google Analytics.
INNEO Solutions GmbH uses anonymised data to improve its software offering. When you request a page that has an embedded 3D model, media (3D models, graphics, videos, text) are loaded from the internet servers of INNEO Solutions GmbH and/or Deutsche Doka Schalungstechnik GmbH and presented in your browser in the internet page requested on your computer.
Application:
SmartRecruiters
Description:
Data Privacy Statements for applicants
Application:
Hotjar
Provider:
Hotjar Ltd, Level 2, St Julian's Business Centre,
3, Elia Zammit Street,
St Julian's STJ 1000, Malta
Description:
Our websites use Hotjar, an analytics tool provided by Hotjar Ltd. Hotjar helps us understand how visitors interact with our websites by using cookies and other technologies to track and collect user behavior data. This includes features like heatmaps, session recordings, and feedback polls. The data collected helps improve website usability and design. Hotjar's data collection is anonymized, and personal data is not stored unless explicitly provided by users (e.g., in feedback surveys). IP addresses are automatically anonymized, and the data is stored on Hotjar servers located within the European Union. Hotjar operates in compliance with GDPR and other privacy regulations, ensuring that all sensitive information is protected.
The following Hotjar cookies are placed on our websites:
- _hjIncludedInSample: Determines whether a user is included in the sampling to generate heatmaps, session recordings, and funnels. (Functional & Statistics)
- _hjUserId: Assigns a unique user identifier to track visitor behavior across sessions without storing personal data, expiry 1 year. (Functional & Statistics)
- _hjSession: Maintains the session ID, ensuring that user interactions during a single visit are attributed to the same session, expiry 30 minutes. (Functional & Statistics)
- _hjRecordingEnabled: A session cookie that informs Hotjar whether the current session is being recorded. (Functional & Statistics)
Cookies help Hotjar collect data such as page navigation, mouse clicks, scrolling behavior, and time spent on specific pages. This data allows us to optimize our websites based on actual user experience. By visiting our websites, Hotjar receives the necessary information to analyze the pages you visit, regardless of whether you are logged in to any other service. Hotjar does not merge this data with other personal information, and you can prevent tracking by adjusting your cookie settings or using the Hotjar opt-out feature.
Revoking consent:
You can opt out of Hotjar tracking by visiting the following link: Hotjar Opt-out.
Hotjar cookies can also be managed using our general cookie settings. By clicking on "Functional & Statistics" in our cookie settings, you can agree or decline the use of this service on our website.
You can find additional information on Hotjar's data practices in their privacy statement at: https://www.hotjar.com/legal/policies/privacy.